Privacy Policy

Naked Lobsters is a partnership operated by Iain Saunders and Caroline Grubb.

• Location: Crowcombe, Taunton, United Kingdom.
• Email: [email protected]

• Identity & Contact Data: Name and email address.
• App Response Data: Responses provided at app.nakedlobsters.com and olive.nakedlobsters.com
• Special Category Data: If you choose to provide information regarding your health, wellbeing, or personal beliefs, we process this only with your explicit consent.
• Financial Data: We use third-party processors (Stripe) to handle payments. We do not store your full credit card details on our servers; these are handled directly by the payment providers.

We use interactive apps to help tailor your experience.

• Diagnostic Voyage (app.nakedlobsters.com): Your answers generate a personalised profile. We use this to send you tailored content, digital products, and offers aligned with your personal development needs.
• Options Olive (olive.nakedlobsters.com): Your responses generate your personalised Decision Compass. This process is automated and does not constitute professional advice.
• Your Rights: You have the right to contest any automated output or request human review by emailing [email protected].

Your data is shared with the following providers to ensure our service functions:

• Funnel Launch: For email marketing, CRM, and hosting digital products.
• Stripe: To securely process payments.
• Google (Analytics & Tag Manager): To understand how users interact with our site.
• Meta (Instagram): For engagement and marketing tracking.

Depending on your location, you have the following rights:

• Access & Portability: Request a copy of the data we hold on you.
• Correction & Deletion: Request that we update or “forget” your data.
• Withdraw Consent: You can opt-out of our profiling and marketing at any time by clicking “Unsubscribe” in our emails.
• Non-Discrimination (US/CCPA): We will never provide a different quality of service if you choose to exercise your privacy rights.

We use Google Tag Manager to manage tracking pixels. By using our site, you consent to the use of cookies for analytics and personalized advertising. You can adjust your browser settings to refuse cookies, though some parts of the site may not function correctly.

For any data-related queries, please contact [email protected]